Frameworks & Mental Model Speaking tips for complex topics I presented a talk called "How do you design innovation" at the University of Chicago and SAIC, focusing on customer-centric design and exploring Jobs-To-Be-Done. I aimed to cover this complex subject in less than 18 minutes.
Frameworks & Mental Model Season of job change, decision framework I don't know what's in the air this past week, but my mentees were asking me about internal transfers and changing teams. Changing teams internally requires a smaller, less painful interview process...
Members only Frameworks & Mental Model Career growth and life strategy Need experience for job, but need job for experience.
Members only Frameworks & Mental Model Featured Design is governance A story about raising the bar on quality.
