Research
84% of company leadership believe innovation is a high priority, but 94% of them are dissatisfied with the performance of the innovation. A great product and service is long-lasting, but how do we know the idea today will stick?
Frameworks & Mental Model
I presented a talk called "How do you design innovation" at the University of Chicago and SAIC, focusing on customer-centric design and exploring Jobs-To-Be-Done. I aimed to cover this complex subject in less than 18 minutes.
AMA
As a personal project, I am working with Aaron to create a new Youtube series "Speedrun to Senior" where I will try to speed up his skills and fill the gaps.
Satire
"Cat, are our jobs safe? Google is laying people off."
Burnout
Breaking customer trust is easy. A company’s business and way of working dictates the limitations and boundaries in which designers manage, operate, and deliver for end customers.
Writing
Happy Tuesday. Last week's post "5 stories from two decades of design" took me two weeks to write. I wrote that 3 times, each time when I read it, I thought "what is this?" 🫣 I had imposter syndrome. I forced myself to post an
Life
Celebrating two decades in design this February, I hope my story highlights the qualities that define not just successful designers, but individuals who thrive in an environment of constant change.
Career Growth
Surprise! An email on a Friday. Warm welcome to 5 new subscribers in January! Sxd4383, Pooja, Miyu, Lanre, and Emylie. You know what I do on Fridays? I briefly summarize: 1. What were my top 2-3 focus tasks this week? 2. What small wins did I achieve with these tasks?
Life
Last Wednesday at the office was eerily quiet. Layoffs of 2024 happened with a few teams (Audible, Prime Video, Twitch).
Career Growth
Before the end of the year, we had drafted our year-end summaries, including wins and growth areas. Last week, we had to turn in written descriptions for "above and beyond" actions, expectations exceeded from role guidelines.
Career Growth
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Life
Reflective trip to Seattle. I was given the gift of clarity and broadened perspectives.
